In dealing with you we may collect personal information including your name, address, date of birth, telephone numbers, email address and driver's license number.
Generally, we collect personal information directly from you, when you contact or deal with us. We also collect personal information from third parties, for example finance or insurance companies providing related services to you.
We protect this information in a number of ways. It is kept in secure locations, and access to it is restricted to those who have the appropriate authorization under our policies. Where we share the information with third parties we ensure they also have appropriate policies and security in place. When the information is no longer required, it is de-identified, deleted, or securely destroyed.
We collect and use your personal information for a number of reasons, including:
You may access your personal information by contacting us. You can contact the West-Star Hyundai staff member you usually deal with, or email us to make this request. We will then arrange with you a convenient time and means for you to have access.
If at any time you believe that any personal information of yours that we hold is incorrect, please contact us and advise us of the correct information, and we will amend our records.
If you have a complaint about the way we hold or use your personal information, please contact us, stating your concern, and how you would like your complaint resolved. We will investigate your complaint and respond to you with our findings and our proposed action, within 30 days. In the event you are dissatisfied with the outcome of the complaint of the investigation, you may refer your complaint to the Office of the Australian Information Commissioner.
West-Star Hyundai may disclose personal information (including credit information) to overseas recipients in order to provide their products and/ or services and for administrative or other management purposes.
Our business is affiliated with other businesses located overseas, such as vehicle manufacturers and original equipment manufacturers. In the course of doing business with you, we are likely to disclose some of your personal information to overseas recipients. However, we will only do so where:
While it is not practicable to list every country in which such recipients may be located, recipients of such disclosures is likely to include countries where the parent company of our franchises exist, such as Japan and Germany.
Our Contact details are:
Address: Cnr James and Hume Street Toowoomba QLD 4350
Phone: (07) 4542 7403
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